Privacy Policy

Consent

At Vana Jewels, we intend to give you an unforgettable experience by providing safe, smooth, and personalized exposure. By using Vana Jewels' site, you consent to our privacy policy and agree to its terms.

Information Collection

From Vana Jewels' end, we collect and store your personal information that you share with us. This permits us to provide you with information about new products and to provide you with a better website experience that is safer and smoother. We collect only personal information that we believe to be relevant to your experience with Vana Jewels and that is required to understand your interests and develop new features. We may also send promotional emails to update you about the products and offers.

How we collect details about you:

• When you subscribe to the newsletter
• When you Sign Up to our website by email and provide us your personal information for registration
• When you place an order from our site
• When you want to contact us and provide us the email, name, and phone number for any query or issue you are facing from our side

We will process the data below with your consent so you can interact with the website and use the related services and functions.

The data may include your first name and last name, email address, phone number, address, shipping address, billing address, and any other information that you allow to provide to us.

The data we collected from you via our site will be matched with the personal info you have given us in our stores to ensure the data we have about you is kept accurate and up-to-date.

We are working with third parties, like business partners and sub-contractors for technical, payment, and delivery services, advertising networks, analytics providers, and search information providers. In any case we receive the data about you from them, we will ensure that they are giving data to us by data protection laws and they are transparent with you that they may share your information with us. We may use this information to update our records about you to keep them accurate.

You can choose to remain anonymous and browse the website without telling us who you are or revealing any personal information about yourself. We may automatically track certain info about you based on your behavior on our site, which info is used to conduct internal research on our users' demographics, interests, and behavior to better understand, protect, and serve our users. This information may include the URL that you came from (whether this URL is on our website or not), which URL you next go to, and log files for analytical purposes. These files capture non-personally identifiable information such as IP addresses, browser types, and timestamps.

Ensuring Safety and Security

We are committed to upholding the principles of legality, transparency, and fairness in handling personal data. Our approach emphasizes minimizing data usage to what is strictly necessary and maintaining a clear, purpose-driven scope. To safeguard this information, we implement robust technical and administrative measures. Personal data is utilized to verify user accounts and monitor activity, helping to detect fraudulent behavior and investigate potential violations of our terms, policies, or legal standards. These actions reflect our legitimate interest in maintaining the security and integrity of our products.

How we use your data

The non-personal information we acquire or gather from you may be used and shared without limitations. We utilize the aforementioned personal information about you for the following reasons:

• to fulfill the duties imposed by any agreements you may have made with us, as well as to give you the information, goods, and services you ask for—that is, to process and finish your orders and handle your payments.
• to remind you of items you have added to the site's bag but have not yet bought.
• to customize our site content to your needs or by your suggestions.
• to prevent, identify, and look into legal infractions, fraud, security breaches, and other forms of website abuse, as well as to enforce our terms and conditions.
• to react to any questions, letters, grievances, or concerns you have expressed
• for our internal activities, such as testing, research, data analysis, statistical analysis, and troubleshooting.
• to give you other product information we offer that is similar to those that you have already purchased.
• to bring you important advertising news, for example, newsletters* and offers.
• to offer you advice and recommendations for further goods or services that you might find interesting*.
• to perform automated profiling and decision-making to determine what advertisements or information you might find useful, such as by establishing individual or group profiles.

In any event, your information may be processed—even without your consent—to comply with regulatory requirements, to compile usage statistics and guarantee the smooth operation of the website, or to support or defend legal claims in the company's favor.

To continuously enhance our product offerings, we gather and analyze demographic and profile data about our website users' activities. We identify and utilize your IP address to help diagnose server issues and operate our website. Your IP address is also used to identify you and collect general demographic statistics. We may periodically invite you to participate in optional online surveys. These surveys may request contact and demographic information (e.g., PIN code, age, or income level). You may opt not to participate. We use this data to adapt your experience with our website, providing you with content that we believe you would be interested in and displaying content based on your choices.

You can opt out of our marketing communications at any time by clicking the unsubscribe button at the bottom of each marketing email or contacting us at contact@vanajewels.com

Cookies

A cookie is a little piece of data sent by a website and saved in a user's web browser while they are accessing the site. When you visit the website again, the data contained in the cookie can be retrieved and used to alert us of your prior activity. Cookies enable Vana Jewels to respond to you as an individual. Vana Jewels can adjust itself to your needs, likes, and dislikes by collecting and remembering information about your preferences, allowing it to continuously improve the website and the client purchasing experience. The usage of cookies also allows you to navigate most of the Vana Jewels website pages without having to log in again.

You can change your browser settings to reject cookies if you want. However, this may hinder you from fully utilizing the user-friendly features we have placed on our website.

Data Security, Integrity, and Retention

We utilize reasonable technical, administrative, and physical security measures to protect and help prevent unauthorized access to your data, as well as to ensure that the data we collect is used correctly. We will keep your personal information for as long as necessary to carry out the purposes described in this Privacy Statement unless a longer retention period is needed or permitted by law.

Age of Consent

By using the Vana Jewels website, you acknowledge that you are of legal age in your state or province of residence. If you are a minor, you must seek consent from your parent or guardian before using our website. Our commitment extends to providing a safe online environment for users of all ages. If you have any questions or issues about the consent age, please email us.

Contact Us

If you have any questions or concerns regarding this privacy policy, feel free to contact us at contact@vanajewels.com

If you request that we stop processing your personal information in a specific way or delete your personal information, and this type of processing or information is required to facilitate your use of the website or to enable us to provide you with a service (such as managing your online account), you may be unable to use the website or the service as previously. This excludes your right to object to direct marketing, which you may exercise at any time without restriction. Please allow at least ten working days for your request to be processed.